Patagonia Halifax Returns & Exchanges

We stand behind everything we make; if you are not satisfied with your purchase, you can return it for a replacement or refund within 30 days of purchase. Items must be in original condition with tags attached to ensure a seamless processing experience.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely pack the gear in its original packaging or a sturdy box, ensuring all original hangtags and labels are included.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided by our portal and attach it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy until your refund is processed at our Halifax hub.